Shipping Policy
A legal disclaimer
Tower & Tallow Shipping Policy
At Tower & Tallow, every order is prepared with intention, precision, and care. Our shipping structure is thoughtfully designed to reflect true carrier costs while maintaining fairness across both individual and bulk orders.
Processing Time
Orders are typically processed within 1–3 business days. During periods of high demand, processing times may extend slightly as we ensure each order meets our quality standards.
Shipping Rates (Based on Order Weight)
Shipping is calculated at checkout using the total weight of your order:
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0–8 oz → $6
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8.1 oz–1 lb → $8
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1.01–5 lb → $15
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5.01–10 lb → $18
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10.01–20 lb → $24
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20.01+ lb → $34
FREE DELIVERY to Halifax, PA, Millersburg, PA, Dauphin PA, Duncannon, PA
This structure allows us to provide consistent, transparent shipping without inflating product pricing or subsidizing large-volume orders.
Delivery Estimates
Once shipped, most orders arrive within 2–5 business days, depending on your location and carrier conditions.
Order Tracking
You will receive a confirmation email with tracking information once your order has been fulfilled.
Address Accuracy
Please ensure all shipping details are correct at checkout. Tower & Tallow is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. For lost or delayed shipments, we recommend contacting the carrier directly first, then reaching out if further assistance is needed.
Temperature Sensitivity
Due to the natural composition of our products, texture may soften or firm during transit depending on environmental conditions. This does not affect product integrity or performance.
Shipping Disclaimer
Shipping rates are based on weight and reflect real-time carrier costs, packaging, and handling. While we strive for accuracy, final delivery timing and handling are dependent on the shipping carrier and external conditions.
Questions
For any shipping-related inquiries, please contact us at towerandtallow@gmail.com
Tower & Tallow
Herbal Solutions in a Toxic World